Introduction

This Privacy Policy describes how Everest Media Brands LLC ("we," "our," "us," or "Everest Media Brands") collects, uses, discloses, and otherwise processes personal information in connection with our website, our own emails, and our products and services, including without limitation those provided through our website (together with the website and our emails, our "Services").

However, this Privacy Policy does not generally apply to our Services' processing of personal information solely on behalf of a Customer, such as to allow a Customer to collect, store, use, disclose, or otherwise process personal information about their own contacts, subscribers, readers, and website visitors. In most cases, the Services process that information on behalf of and under the instructions of the applicable Customer, and that Customer's own privacy policies or practices apply to that processing. For those processing activities, we act as the Customer's "processor" or "service provider" under applicable law, and not as a "controller" or other independent business. That said, this Privacy Policy does apply to certain processing activities in which we act on our own behalf, including:

       to support the proper operation of the Services, such as by protecting the security, integrity, and availability of the Services;

       to monitor for and mitigate threats such as suspicious list activity, abusive sending practices, malicious content, and other attacks on or through the Services;

       to otherwise detect, investigate, prevent, and respond to spam, abuse, unlawful activity, and other fraudulent use of the Services;

       to comply with applicable law, enforce our agreements and policies, and protect our rights and the rights of others; and

       to operate optional, opt-in features of the Services that involve our own decision-making about measurement, targeting, personalization or certain other processing of personal information.

If you do not agree with our policies and practices, do not use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Services after we make changes is deemed acceptance of those changes, so please check this Privacy Policy periodically for updates.

 

1. Children Under the Age of 18

Our Services are not intended for children under 18 years of age. No one under age 18 may provide any information to or through the Services. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on or through the Services. If you believe we might have any information from a child under 18, please contact us at [email protected].

 

2. Information We Collect and How We Collect It

We may collect the following information about you:

a. Information You Provide to Us

       Contact details, such as name, email address, phone number, job title, organization name, and business address;

       Account login information, such as username and password;

       Information about your purchases and other business interactions with us;

       Information you provide when using or requesting details about our Services;

       Information you provide when requesting customer service or support;

       Information you provide in reviews or testimonials;

       Information you provide when you sign up or attend a virtual event;

       Information about your interests and preferences; and

       Any other information you provide to us.

You may provide information to be published or displayed on public areas of the Services or transmitted to other users (collectively, "User Contributions"). Your User Contributions are posted and transmitted to others at your own risk. No security measures are perfect or impenetrable, and we cannot control the actions of other users with whom you may choose to share your User Contributions.

Payments are handled directly by a third-party provider (such as Stripe), and we do not receive full payment card numbers or similar details.

b. Cookies and Other Information Collection Technology

We and third parties may collect information from your computer or other device by automated means such as cookies, web beacons, local storage, JavaScript, and other computer code. This information may include unique browser identifiers, IP address, browser and operating system information, device identifiers, Internet connection information, and details about your interactions with our website. We use this information to enhance and personalize your user experience, to monitor and improve our Services, and for other internal purposes.

Most browsers allow you to change your cookie settings. Please note that if you choose to refuse cookies you may not be able to use the full functionality of our Services.

c. Information From Third Parties

We may also receive information from third parties, including affiliates, third-party sign-in platforms, technology vendors, business information vendors, and publicly available sources.

d. Chat Information

When you engage with us using either our automated chatbot or direct messaging communication, we will record the conversation and information relating to your communications may be shared with our related service providers.

 

3. How We Use Your Information

We use personal information for the following purposes:

       to provide, manage, maintain, and improve our Services;

       to conduct business operations that support the Services, such as auditing, security, fraud prevention, invoicing and accounting, analytics, and research and development;

       to provide you with information, products, or services that you request from us and to process, fulfill, support, and administer related transactions or orders;

       to conduct non-sales/marketing communication with you, including to respond to your requests, provide notices, and notify you about certain changes to our Services or related offerings;

       to conduct sales and marketing, including to contact you regarding our services and third-party products, services, surveys, research studies, promotions, special events, and other subjects that may be of interest to you;

       to customize content, preferences, and advertising on our website and elsewhere across the Internet;

       to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

       to create aggregated or de-identified information;

       to address applicable laws, regulations, and legal processes, and to establish, exercise, or defend our legal rights;

       to fulfill any other purpose for which you provide the information or that we describe when the information is collected; and

       for any other purpose with your consent or authorization.

Where required by applicable data protection law (such as those of the UK or European Economic Area), we rely on legal bases including performance of a contract, legal obligation, consent, and legitimate interests to process your personal information.

 

4. Disclosure of Your Information

Everest Media Brands may disclose your information:

       to our affiliates for the purposes described in this Privacy Policy;

       to business partners and vendors;

       to vendors, contractors, and service providers we use to support our business, such as third parties providing IT and infrastructure support, advertising, marketing, and payment processing services;

       to a buyer or other successor in the event of a merger, divestiture, restructuring, dissolution, or other sale or transfer of some or all of our assets;

       to other third parties to fulfill the purpose for which you provided the information;

       to comply with any court order, law, or legal process, or to respond to appropriate government or regulatory requests;

       to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes; and

       if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Everest Media Brands, our customers, or others.

We may use and disclose appropriately aggregated or de-identified information for any purpose.

 

5. Self-Service Choices and Options

We offer the following self-service mechanisms:

       Report spam or other abuse of the Services by contacting us at [email protected].

       Global opt-out from newsletter subscriptions. If you would like to be unsubscribed from all newsletters we send you, email us at [email protected] from the address at which you receive those newsletters.

       Unsubscribe from our own marketing emails at any time by clicking the unsubscribe link in any such email or by emailing us at [email protected]. This opt-out does not apply to service-related announcements or transactional messages.

       Cookie choices. When you first visit our website, you will be presented with choices regarding cookies. Your browser may also offer a way to activate the Global Privacy Control (GPC) signal, which we honor.

       In-account preferences. If you have an account with our Services, you may have additional options available in your account settings.

 

6. Your Rights Regarding Your Information

Depending on which laws apply in particular situations, residents of certain jurisdictions have legal rights with respect to personal information we handle about them.

a. U.S. State Privacy Rights (other than California)

Depending on where you reside and subject to applicable law, you may have the following rights:

       obtain confirmation of whether we process personal information about you;

       obtain access to, and in some cases a copy of, the personal information we hold about you;

       obtain a copy of certain personal information in a portable and, to the extent required by law, readily usable format;

       correct inaccuracies in your personal information;

       delete certain personal information; and

       exercise any other rights made available under applicable law.

Residents of certain states may also have the right to opt out of certain processing activities, including targeted advertising, sale of personal information, and profiling in furtherance of decisions that produce legal or similarly significant effects.

b. Privacy Rights Outside the United States

Where our handling of your personal information is subject to the laws of the European Union, United Kingdom, or similar data protection laws, you have certain rights to:

       obtain confirmation of whether we hold personal information about you, and receive information about how it is used and disclosed;

       obtain access to and a copy of the personal information we hold about you;

       update, correct, or delete the information;

       obtain a restriction on the use of the information;

       object to the use or disclosure of the information, including for direct marketing purposes;

       receive certain personal information in a structured, commonly used, and machine-readable format; and

       withdraw consent previously provided for the handling of the data.

You also have the right to file a complaint with the relevant supervisory authority. We respectfully invite you to contact us first, as we would like to resolve any concern you may have.

c. Exercising Your Rights

If you wish to exercise any of the rights mentioned above, please email us at [email protected]. Where permitted by law, we may take reasonable steps to verify your identity before responding to your request. Authorized agents may submit requests on behalf of individuals where specifically authorized by applicable law.

d. Additional Information About Rights Requests

Many of the rights described above are subject to limitations or exceptions under applicable law. We may decline a request where necessary to comply with law, protect our rights or the rights of others, maintain security, or complete a transaction or provide a service requested by you.

e. Appeals

Residents of certain U.S. states may have the right to appeal our decision regarding a privacy request. If you wish to submit an appeal, please email us at [email protected] with "Privacy Rights Appeal" in the subject line, including the email containing the decision you are appealing and the reason for your appeal.

 

7. International Data Transfers

We are headquartered in the United States, and recipients of the disclosures described in this Privacy Policy are located in the United States and elsewhere in the world, including in countries where privacy laws may not provide the same level of protection as the laws of the country where you live. We comply with applicable legal requirements for protecting personal information transferred across borders, including through the use of regulator-approved Standard Contractual Clauses where appropriate.

 

8. Data Security

We have implemented certain measures as part of an effort to help secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, no information transmission or storage method is completely secure, and we cannot guarantee the security of your information. Any transmission of information is at your own risk.

The safety and security of your information also depends on you. Where you have chosen a password for use of our Services, you are responsible for keeping this password confidential and must not share it with anyone.

 

9. Changes to Our Privacy Policy

We may change this Privacy Policy prospectively at any time. It is our policy to post any changes we make on this page with a notice that the Privacy Policy has been updated. If we make material changes to how we treat personal information, we will comply with any applicable legal obligation to notify you. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically reviewing this Privacy Policy for updates.

 

10. Retention

We will retain personal information until after we determine that we no longer need it to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period of time. To provide security and business continuity, we make backups of certain data, which we may retain for longer than the original data.

 

11. Privacy Details for California Residents

This section supplements the other information contained in our Privacy Policy and applies solely to residents of California. Most of this section is intended to address the amended California Consumer Privacy Act and its regulations (together, the "CCPA").

a. Collection, Retention, and Use of California Personal Information

In CCPA terms, during the 12 months leading up to the effective date of this Privacy Policy, Everest Media Brands collected the following categories of personal information (and continues to collect this information):

       Identifiers, such as name, email address, phone number, business address, username, online identifiers, IP address, device identifiers, cookie identifiers, and similar identifiers.

       Commercial information, such as information about purchases and other commercial or business interactions with us.

       Internet or other electronic network activity information, such as browsing information, referring and exit pages, date and time of visits, links clicked, and information regarding your interactions with our websites, emails, and other online services.

       Geolocation data, such as general location information inferred from IP address or internet connection information.

       Professional or employment-related information, such as job title, organization name, business contact details, and similar business-profile information.

       Sensitive personal information, specifically account log-in in combination with any required password or credentials allowing access to an account.

       Inferences drawn from the personal information we collect, such as inferences about your interests and preferences.

We use California personal information for the same purposes described in Section 3 (How We Use Your Information) of this Privacy Policy.

b. "Sales," "Sharing," and Other Disclosures

Some of our disclosures of personal information may qualify under the CCPA as a "sale" of personal information or as "sharing" of personal information for cross-context behavioral advertising purposes. During the 12 months leading up to the effective date of this Privacy Policy, we "sold" or "shared" the following categories of personal information: identifiers, internet or other electronic network activity information, and commercial information. The categories of third parties to whom we sold or shared those categories were advertising partners and analytics providers. To our knowledge, we do not "sell" or "share" the personal information of individuals under 16 years of age.

You can exercise your right to opt out of those disclosures by emailing us at [email protected]. Your browser may also offer a way to activate the Global Privacy Control (GPC) signal, and we honor qualifying GPC signals as opt-out requests.

c. CCPA Right to Access, Correct, or Delete Personal Information

If you are a California resident, you may request that we:

       Provide access to and/or a copy of certain information we have about you;

       Delete certain information we have about you;

       Correct certain personal information we have about you; or

       Inform you of the categories of personal information we have collected about you in the last 12 months, the categories of sources, the business or commercial purpose for collecting or disclosing such information, and the categories of third parties with whom we disclose personal information.

Certain information is exempt from such requests under California law. To submit a request, please contact us at [email protected].

d. Requests Made by Agents

If you are an authorized agent making a request on behalf of a California consumer, we reserve the right to take steps to verify your authorization, which may include requiring written proof such as a notarized authentication letter or a power of attorney. We may also require the consumer to verify their identity directly with us.

e. Nondiscrimination

You have a right not to receive discriminatory treatment (within the meaning of the CCPA) or retaliation for the exercise of any privacy rights conferred by the CCPA.

f. California Shine the Light Law

California residents who are "customers" of Everest Media Brands have the right to prevent our disclosures of their "personal information" to "third parties" for those third parties' "direct marketing purposes" (each quoted term as defined under Cal. Civ. Code § 1798.83). Such individuals may exercise this right at no cost by contacting us at [email protected].

 

12. Contact Information

If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy, please contact us at:

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